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Certificate IV

Business (Administration)

Administrative and personal excellence in any industry

The practical knowledge and skills required to deliver business success

Ongoing Support

One-on-one coaching and support from our learning and project delivery experts for the duration of your course

No exams

Show your knowledge through evidence from your workplace, case studies and online quizzes, with no exams - ever.

Flexible Payment Options

Chose from weekly, fortnightly or monthly payment terms at no extra cost. Fee help available for eligible students

Flexible Payment Options

Flexible start date and easy payment plans to suit your lifestyle. No additional cost to pay weekly, fortnightly or monthly.

Self-service plan management - if your life changes, your payment plan can too!

Secure plans managed by our payments partner DebitSuccess. Total cost $2,500 plus billing and establishment fees. Prices based on nine month plan duration.

Download our free Student Handbook for course and enrolment details

Download Handbook 

Good for you, good for business

Units devoted to managing personal health, wellbeing, and building respectful, sustainable business relationships.
Focussing on not only what I'm doing, but also how I'm doing it, has really helped me manage my stress levels both at work and outside of work" - Mary, 2022

Certificate IV in Business

About the Course

certificate IV in business
Deliver with confidence with a broad knowledge base of core business management principles gained through completion of the 12 units of the Diploma of Business.
The Learner

This nationally accredited qualification is suitable for those working as, or aspiring to be, individual contributors or people leaders within a business environment. From large industry to sole traders, the units delivered in this course suit those who apply solutions to a range of unpredictable problems, and analysing information from a variety of sources. This course suits those looking to excel or progress in their current roles, those entering or returning to the workforce or looking for a career change.

Career Path

Upon completion of this course, you can perform with confidence in roles including administrative officer, student services, reception and entry level project management and human resources roles. This course can also assist sole traders or small business owners run administrative functions more effectively.


Learners must be over 18 years of age and a standard level of literacy and numeracy is required to complete course content. No prior experience or qualifications are required.


6 months online study, estimating 10 hours per week. Option to extend to 12 months on application.


Access course content, complete assignments and receive feedback via state-of-the-art online learning platform aNewSpring. Join message boards to engage with other learners on the same journey, or reach out directly to your assessor for support and feedback. Download the free app to take your learning on the go. With 24/7 support and one-on-one coaching at your fingertips, you will be set up for success from the beginning.

Units are delivered in time-boxed packages, enabling learners to balance study with work and other commitments, maximising retention and engagement.

If accessing our online learning platform will be challenging for you, please contact us at and we can tailor a delivery approach for your needs.

Assessment Criteria

No exams. QTC does not believe that exams provide the best representation of learning. Instead learners will receive a variety of assessment tasks including question-and-answer (multiple choice or short answer), case study or evidence from your own experience. All tasks will be submitted via the online platform and will be marked by our qualified assessors.

Units Delivered
  • BSBCRT411 - Apply Critical Thinking to Work Practices

  • BSBTEC404 - Use Digital Technologies to Collaborate in a Work Environment

  • BSBTWK401 - Build and Maintain Business Relationships

  • BSBWRT411- Write Complex Documents

  • BSBXCM401 - Apply Communication Strategies in the Workplace

  • BSBPEF401 - Manage Personal Health and Wellbeing

  • BSBPEF402 - Develop Personal Work Priorities

  • BSBHRM417 - Support Human Resources Functions and Processes

  • BSBOPS405 - Organise Business Meetings

  • BSBPMG430 - Undertake Project Work

  • BSBTEC402 - Design and Produce Complex Spreadsheets

  • BSBWHS411 - Implement and Monitor WHS Policies, Procedures and Programs

I loved how I could learn at my own pace and complete units when it suited me" Amy, 2023
Nationally Recognised TrainingAustralian Qualifications Framework

Enrol online and start your learning journey today

enrol online 

Complete your Course using Industry Leading Learning Management Software

  • Access course content, complete assignments and receive feedback in one easy location
  • Study on the go with your tablet or mobile via the free app
  • 24/7 support, you can access your learning when it suits you
  • Join student forums and discussion boards to collaborate with fellow students
  • Connect one-on-one with your trainer

Contact Us

For enrolment queries, more information or to discuss bespoke payment options please contact us.

Our team will respond within 2 business days. Remember to check your Spam and Junk folders for our response.

Name E-mail Phone Message Preferred Contact Method How did you hear about us? Submit
QTC Consulting Pty Ltd trading as QTC Training and Education.

Registered Training Organisation number 51930

ABN 48130 337 496