QTC Training & Education Enrol Online

Certificate IV 

Business (Administration)

Business and administrative excellence in any industry 

The practical knowledge and skills required to deliver business success

Ongoing  Support

One-on-one coaching and support from our learning and project delivery experts for the duration of your course

No exams

Show your knowledge through evidence from your workplace, case studies and online quizzes, with no exams - ever.

Flexible Payment Options

Chose from weekly, fortnightly or monthly payment terms at no extra cost

Good for Business, Good for You

Units devoted to managing personal health and wellbeing, and building respectful, sustainable business relationships.
Focussing on not only what I'm doing, but also how I'm doing it, has really helped me manage my stress levels both at work and outside of work" - Mary, 2022

Industry Leading Learning Management System

  • Access course content, complete assignments and receive feedback
  • Manage your learning journey and your time
  • Optimised for laptop, tablet and mobile use,
  • 24/7 support, you can access your learning whenever it suits you
  • Join student forums and discussion boards to collaborate with fellow students
  • Connect one-on-one with your trainer

Download our free Student Handbook for course and enrolment details 

*pending handbook*

Certificate IV in Business

About the Course

Deliver with confidence with a broad knowledge base of core business management principles gained through completion of the 12 units of the  Diploma of Business.
The Learner: 

This nationally accredited qualification is suitable for those working as, or aspiring to be, individual contributors or people leaders within a business environment. From large industry to sole traders, the units delivered in this course suit those who apply solutions to a range of unpredictable problems, and analysing information from a variety of sources. This course suits those looking to excel or progress in their current roles, those entering or returning to the workforce or looking for a career change. 

Career Path

Upon completion of this course, you can perform with confidence in roles including administrative officer, student services, reception and entry level project management and human resources roles. This course can also assist sole traders or small business owners run administrative functions more effectively.


Learners must be over 18 years of age and a standard level of literacy and numeracy is required to complete course content. No prior experience or qualifications are required. 


6 months online study, estimating 10 hours per week. Option to extend to 12 months on application. 


This courses focusses on the creation, delivery, management and assessment of the project delivery elements. 

Access course content, complete assignments and receive feedback via state-of-the-art online learning platform aNewSpring. Join message boards to engage with other learners on the same journey, or reach out directly to your assessor for support and feedback. Download the free app to take your learning on the go.  With 24/7 support and one-on-one coaching at your fingertips, you will be set up for success from the beginning.

Units are delivered in time-boxed packages, enabling learners to balance study with work and other commitments, maximising retention and engagement. 

If accessing our online learning platform will be challenging for you, please contact us at info@qtc-consulting.com.au and we can tailor a delivery approach for your needs. 

Assessment Criteria 

No exams. QTC does not believe that exams provide the best representation of learning. Instead learners will receive a variety of assessment tasks including question-and-answer (multiple choice or short answer), case study or evidence from your own experience. All tasks will be submitted via the online platform and will be marked by our qualified assessors. 

Units Delivered:
  • BSBCRT411 - Apply Critical Thinking to Work Practices

  • BSBTEC404 - Use Digital Technologies to Collaborate in a Work Environment

  • BSBTWK401 - Build and Maintain Business Relationships

  • BSBWRT411- Write Complex Documents

  • BSBXCM401 - Apply Communication Strategies in the Workplace

  • BSBPEF401 - Manage Personal Health and Wellbeing

  • BSBPEF402 - Develop Personal Work Priorities

  • BSBHRM417 - Support Human Resources Functions and Processes

  • BSBOPS405 - Organise Business Meetings

  • BSBPMG430 - Undertake Project Work

  • BSBTEC402 - Design and Produce Complex Spreadsheets

I lacked confidence returning to the workforce after taking time out with the kids. This course gave me great skills, currency on my resume and the self-belief to get back into the workforce" - Joan, 2022
Nationally Recognised TrainingAustralian Qualifications Framework

Download our free Student Handbook for course and enrolment details 

Download Handbook

Payment Options

Easy payment plans to suit your lifestyle. No additional cost for weekly, fortnightly or monthly option. 

Secure plans managed by our payments partner DebitSuccess. 



  • 26 payments

  • Total Cost $2,500

  • Billing and establishment fees

  • may apply



  • 13 payments

  • Total Cost $2,500

  • Billing and establishment fees 

  • may apply



  • 6 payments

  • Total Cost $2,500

  • Billing and establishment fees

  • may apply

Contact Us

For enrolment, more information or to discuss upfront, invoice or company payment options please contact us.

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QTC Consulting Pty Ltd trading as QTC Training and Education. 

Registered Training Organisation number 51930

ABN 48130 337 496